Do you have any issue?
Would you like a new feature?
Leave as comment, please.
If you have problems with any epub file, please, try to attatch it.
You can also contact with me on Twitter.
Please, checkout our FAQ before posting your issue, your solucion might be there.
@Dave,
That’s very strange… It works fine on my Z10.
Which BB10 version?
That’s strange, thanks for looking into this so quickly though.
I’m using the most current version of Playepub (v. 3.0.1.0) on a BlackBerry Z30.
Here’s a couple of books I’ve tried to load. Thanks again!
Dave
[file]http://playepub.com/files/2015/05/Enders-Game-Orson-Scott-Card.epub[/file]
[file]http://playepub.com/files/2015/05/The-Fall-of-Hyperion-Dan-Simmons.epub[/file]
[file]http://playepub.com/files/2015/05/Quiet_-The-Power-of-Introverts-Susan-Cain.epub[/file]
@Dave,
I’ve tested your books and all of them seem to work fine.
Which device and Playepub version are you using?
Hi,
I’ve installed your program on my BB Z30 but cannot seem to load any of the epub books in my collection – I receive a “JavaScript Alert” saying that the books could not be imported (I’ve tried importing 5 different books, all with the same result).
Any help you could provide would be most appreciated!
Thanks,
Dave
@Dave, please send me one of those books and let me test.
Translate into Spanish
Hi again. Avid user of your terrific app. I use playepub on a PP and a Classic. Wondering if there is any way to disable the keyboard backlight ? It turns on every time you touch the screen to change page for example.
Hola Rafael, el problema quedó solucionado, muchas gracias por tu servicio. Saqué los guiones bajo y todo solucionado, se importó el archivo correctamente.
Saludos,
Flavio
App was not able to import a common Epub file which was bought. Displayed a message like java script alarm, not able to import.
What’s going on there?
Thanks!
Rafael
@rafael,
Is it DRM-free?
Please, attach the file and let me test.
Hola estimado, actualice la versión de la App y no puedo cargar algunos libros a la biblioteca.
Te adjunto el mensaje y los archivos.
[file]http://playepub.com/files/2015/05/gilMente_Aprendé_cómo_funciona_tu_cerebro_para_nodrm.epub[/file]
[file]http://playepub.com/files/2015/05/La-Dueña-Nicolas-Wiñaski.epub[/file]
[file]http://playepub.com/files/2015/05/Qué_come_mi_hijo_nodrm.epub[/file]
[img]http://playepub.com/files/2015/05/IMG_20150505_092945.png[/img]
@Flavio Pascual,
Prueba a renombrar los archivos originales eliminando caracteres con acentos, eñes y demás, deja solo letras y numeros y prueba de nuevo.
Hay algún problema con esos caracteres a la hora de leer esos archivos que parece que tiene que ver con el propio sistema operativo y no me dan solución.
Prueba y me cuentas qué tal por favor.
Thanks a lot! Fantastic response to your audience as always.
Hi guys,
The update fixing the font issue is already approved and ready to download. Please try it!
I’ve also added pitch zoom gesture when reading to increase/decrease font size and the option to disable touch sensitive keyboard on Passport!
Hi Jesus,
thanks for the font issue fix! Let’s hope approval goes through quickly.
Tapping and swiping are working indeed! Sorry about not checking thoroughly.
Your apps have always been great. Thank you so much for your continuing support of the BB10 platform.
-pac
Hi! PlayEpub was great on the playbook and still is great on BB10. However: two feature requests:
1. Font size must be changeable. On the Passport, it is too small.
2. On the passport there is no shift key. So going to the next page with shift is easy but going back is impossible. Maybe you could include keyboard gestures for the touch-sensitve Passport keyboard!?
-Alex
@Alex,
Font issue must be solved today or tomorrow, so it should be approved on monday.
Passport already has gestures on touch-keyboard. Tap left/right and swipe should be working.
Is it not working on yours?
That would be useful! I was simply replying to the Original poster though as I don’t find it too much of an issue. But, if the key touch is separate from the touch screen actually ions then individually selecting them on or off would be good thanks.
@James Pirie,
In terms of development, touching the screen is the same as doing a key down, releasing, key up.
What I could do is put a new setting to disable the swipe gesture on passport, that might solve the issue as the other actions with the keyboard are always related to presing keys, not the pad.
I would imagine that’s expected behaviour since the keys are touch sensitive!
I agree it’s a little irritating from time tobtime but don’t think dev can do anything about it apart from removing the feature totally, but then again, we have no way of knowing how closely linked the touch screen and touch keys are?
Since the last update of my blackberry z10 I have trouble to read books. When I try to import books into play ePub it writes a JavaScript alert “some books could not be imported”. I do exactly the same thing than before the update and when I load books from the same website on my iPad it works perfectly.
@Emilie,
Please, send me one of those books and let me test, there might be some kind of issue…
The reader turns pages even when I lightly touch (not press) the keyboard of my BlackBerry Passport. This is quite irritating as it often causes one or more unintended page turns.
Page turning could be more ‘visible’ (slower and showing what’s happening).
Kind regards
Ad
@Ad Bosch,
Might it be a swipe gesture in Passport keyboard?
I factory reset my playbook and reinstalled playepub v.1.9.20.
That app is working fine except touching the settings icon (second from right) at the top of the screen activates email settings. Touching the icon on the far right at the top of the screen also brings up email settings. If I can’t change font size and background color the app is useless. what’s up?
@scot,
That’s right, that settings menu configures other options.
When reading, swip down to show font settings menu, there it is what you are looking for.
P.S. Your app is by far the most stable and functional reader out there. Thank you.
@Rick,
Thanks man!
The files are extracted and saved into app folders, there could some way to extract them but not an easy one. Only the app itself have permissions to read those files, so it should be the app who would have to do it… not an easy process as I said.
I guess you have lost some book files, don’t you?
Yes, but my question is: Is there any way to retrieve them if they only show on the bookshelf? (They still load so they must be somewhere.)
I can access the books by clicking on the cover in the bookshelf,
but certain books do not show up anywhere else. That is they cannot be found under the “download” folder, the “documents” folder, my “books” folder etc. Even using a file manager or a search function these books do not exist where I can find them.
Obviously they must exist somewhere or they would not load in the Playepub app. Where?
@Rick,
After books are opened the original files are not needed anymore. You have probably deleted them in the past from your device.
Are you close to resolving the font size issues? It’s really hard reading the books as is.
@Simarjit Chouhan,
I’m still working on it…
I have books that show on the bookshelf but are not listed on the right hand side in any file. Where are they and how can I retrieve them to place in a different file?
Rick
@Rick,
Could you please give me more details? I can not understand your issue.
What does “on the right hand side” mean?
I am having an issue with the cloud sync. When I am in an area with no network connectivity, I am constantly getting a pop-up error message indicating there is an error syncing to the cloud. This popup comes up almost every 5 seconds and does not stop until I have re-established network connection.
@Joseph,
Good point! It should be checking connection before trying.
I’ll take a look.
Sorry guys, I’ve been too busy this week and couldn’t take a look into the font size issue.
I’ll try to do it ASAP
I just installed the app a few days ago and notice that on my Passport with 10.3.1 when I swipe up to minimize the app it advances to the next page aswell. I didn’t realize I had been missing pages each time I minimized the app.
@James Carter,
I’ll take a look!
Hello,
Here is the book which I mentioned where are the source code example smaller than the rest book text.
[file]http://playepub.com/files/2015/03/Cplusplus-von-A-bis-Z-Das-umfassende-Handbuch-__-Copy-gysa-m4f9-v7tu-n6q5.epub[/file]
Hello,
I didn’t find my comment. So I wrote again. I have a epub book where are some parts to small to read. These parts are source code example. I have to copy then an watch them with docs to go.
[img]http://playepub.com/files/2015/03/IMG_20150227_185012.png[/img]
[img]http://playepub.com/files/2015/03/IMG_20150227_185012-1.png[/img]
[img]http://playepub.com/files/2015/03/IMG_20150227_185012-2.png[/img]
@Jochen,
Please, send me the book.
That’s probably because the book design is fixing the size… I’ll take a look.
Estimado Jesús:
Muchas gracias por mantener viva la aplicación, que se ve que estás arreglando contra reloj.
Tras las últimas actualizaciones en OS 10.3.1, ha aparecido un bug nuevo: no puedo importar nuevos libros ya descargados al teléfono para leerlos. Aparece el mensaje siguiente: “Alerta de JavaScript Some books could not be imported:”, seguido del título del libro. Tengo un Z10.
Espero que sea fácil de corregir.
Un saludo.
@Antonio Pardo,
Acabo de probar en mi Z10 y funciona correctamente todo.
¿Te pasa con cualquier libro?
Envíame uno de ellos por favor.
It wont let me upload the ebook with the font issues even though its an epub file.
@Simarjit Chouhan,
Please, sent it to osus[at]osusnet.com.
Hi, I am a problem with this app. I am running 10.3.1.1565 version on the Blackberry Passport. Every time I try to import books into the updated playepub, I get the error ‘JavaSccript Alert. Some books could not be imported: name of book.epub. I have moved the books on to the SD and tried with the same error. I moved the books back to the phone with the same error. I have uninstalled the app and reinstalled with no joy. Any help would be much appreciated. Finally, thanks for an awesome product, please keep up the good work.
@Imran Younis,
Please, send me the book and let me do some tests.
I have a BlackBerry z30. When I updated the PT to 10.3.1 and installed the new app, version 3.0.0.9, but I was unable to increase the font size of a book I was reading before the update . I noticed that it does increase the font size, but only on the review excerpts and the table of contents. For the rest of the book, the font size does not change and is so small it’s unreadable. I just checked for a new update before posting this. Please help. I can send you the ebook if you like.
@Simarjit Chouhan,
Please, send me the book and let me test.
Hi,
Page skip seems to be fixed. Thanks for the quick fix!
Just want to add that this reader is a great app for Blackberry. I realize BB is not a great ecosystem to develop for so I often buy “built for blackberry” apps to help support developers who choose BB. In spite of all the griping, it’s still a nice piece of hardware and a great OS. I am sticking with BB and wish others would stop bashing it for minor stuff, especially a dev who is this dedicated to his work. Thanks again!
@Lawrence,
Thanks to you for your support and patience 🙂
@Paul, @Klaas Dekker, @lawrence, @Garret Wong, @Scott, @Klen, @Acki,
Please guys, try to read last comments before posting the same bug. It was fixed and uploaded yesterday. Today you will find a new release 3.0.0.8, it has just been approved.
Hope this fix all the issues 🙂
@Acki,
I’ll take a look into the font issue…
Dear Jesus,
first: Thank you very much for your fantastic app “playepub”. Use it on playbook nearly daily and often on Q5 at work. Syncing is very good.
I have two bugs on BB10 version 3.0.0.6 from yesterday:
1. Flips always two pages, not one, when i tap the screen or press space
2. In swipe-down-menu all options work fine, except the drop-down for changing the font (see screenshot). This bug was in last version too, i think.
[img]http://playepub.com/files/2015/02/Playepub-screenshot.png[/img]
[img]http://playepub.com/files/2015/02/Playepub-screenshot.png[/img]
Kind regards from Germany
Acki
@Acki,
Bug on font settings fixed with today’s new release!
Update and try it!
After updated to 3.006 (latest version), the app jumps 2 pages ahead (tried either swipe right, touch, hit spacebar). If swipe left or touch on the left, it only goes back 1 page at a time.
It happens only after 3.006 update, and to all my ebooks which were working fine just before the update.
I’m using Blackberry Q10, 10.3 os.
New version was working fine (thank you). Just did an update and now it jumps 2 pages forward at a time (backwards goes just one).
Hello. I just upgraded both my BlackBerry Q10 and the reader to the current versions and now when I move forward by hitting my space bar or tapping on the right hand side of the screen the reader forwards 2 pages. When I hit the left side of the screen it only goes back 1 page…which means, in order to read, I hit the right hand once, then have to hit the left hand side to read the pages in order. Please help! I have tried to delete the book and reload into the reader but the same issue still exists.
Thank you
Hi. I’m encountering a few bugs. I’ve tried two random books from my collection. Paging forward goes two pages at a time. Paging backwards goes one page at a time. One is Epub, one is mobi.
Also if I select Andale or bbalpha, the font drop down box doesn’t work right, if I select Arial, it works again.
I’m on a z10 with 10.3.
Hope this helps.
I am using BlackBerry q5 on 10.3.1 and after the update turning pages goes from 1 to 3 to 5 etc even with space pressed. Only on forward previous is ok. Please fix this is extremely annoying. Thanks Klaas
I updated to the latest epub update after my bb update. I can’t load any of the books that I could load and read before. Help
@Paul,
Could you please be more specific with your issue?
What do you mean with “can’t load any of the books I could load before”?
Can’t them be opened?
Just updated to latest version through blackberry world. I use blackberry passport.
The reader is now turning over two pages at a time for me with all books 🙁
A bit annoying but I’m sure it can be fixed?
James
@james pirie, please let me do some tests, I might have broken something on last update
@james pirie,
That was!
Fixed and updated. Hope to be approved tomorrow morning.
Hi,
I’ve emailed links to both box and dropbox. Please let me know if I’ve done it wrong.
Thanks
Tom
@Tom,
This book is protected, you will not be able to read it.
You can try to remove DRM protection, you can start searching a little:
https://www.google.com/search?q=remove+ibooks+drm&ie=utf-8&oe=utf-8&gws_rd=cr&ei=njrsVMOuMIHeUtrLgvAF
Hi again,
The file is too big (Game of Thrones) to be sent by email.
Next steps?
Regards,
Tom
@tom,
Use any system like Dropbox, Box, Skydrive and send me the link.
Can also use wetransfer.
unable to load this webpage.
Next steps?
@tom,
It’s an email address…
osus[at]osusnet.com
relace [at] with @
It appears that I am unable to upload the file, even thought it is .epub. The file is listed as “protected”. Not sure if this is relevant.
Please advise,
Thanks.
@tom,
Please send it to osus[at]osusnet.com
Please help.
I have a Z30 and just purchased the playepub book reader. It imported the book from my iTunes (epub) books but is not reading the text. Just updated to the latest OS (10.3.1.1581)
Suggestions?
@tom,
Please, send the book and let me do some tests.
Can I download web site Tuebl on my blackberry playbook??
@Donna Webber,
In last release of Playepub for BB10 you can add Tuebl as a new library using url
http://tuebl.ca/catalog
Then, just browse and download!
Hi,
I just upgrade my Z10 from 10.2 to 10.3.1.2243.
I also upgraded PlayEpub to new version as the old version was no more working.
After the PlayEpub upgrade the PlayEpub Library was empy, I had to reload in all books. In this process I noted that the import is much slower then in the previous version.
Another difference with the previous version is the way the TOC is shown. In the previous version when I was reading the book and I clicked on TOC icon, The Table Of Contens used to be displayed positioned at the chapter I was reading.
Now the Table Of Contents is always shown at the first chapter and not at the chapter I’m reading.
Could you please fix it?
Thanks,
Michele
@Michele,
I’ll take a look into your issue!