Do you have any issue?
Would you like a new feature?
Leave as comment, please.
If you have problems with any epub file, please, try to attatch it.
You can also contact with me on Twitter.
Please, checkout our FAQ before posting your issue, your solucion might be there.
@April,
Once you open a book, it’s opened and it’s displayed on shelves, if you remove it from shelves, that book will be closed and everything regarding reading point, bookmarks, etc. deleted, next time you open it from file browser it will be opened into shelves again but from scratch.
There is no problem using is as you do.
Is it working fine now after reinstalling?
I forgot to add it is on the playbook. Thanks 🙂
No, they aren’t open, they are just in my file browser, in the side next to the bookshelf where I usually click on them to read. I have none open because they wouldn’t. I re installed it and it didn’t charge, just checked PayPal (unless it’s delayed, oh and I use same BB id for everything). I’m hoping for better luck this time. I wish I didn’t have to have them appear on the bookshelf because it is easier to open them from the file browser and I think it us crashing from all the pics loading. Can they be removed from the shelf?
This app crashes every time I open it. I don’t know if it’s because I have over 700 ebooks and it can’t load them all or what. It just starts loading then closes. Sometimes when I get it open and open an ebook to read, it opens to a black page that I can’t advance or do anything so I have to close it and reopen it to actually read the book.
I really want to use this app because I read a lot. I only started having this problem a couple weeks ago and really had no problem before that.
ok, so just now I tried uninstalling it thinking I could reinstall it but apparently I have to buy it again? I never had that happen with an app I have bought before (usually I can install it again). I hope to have a solution to my problem before buying it again. Thanks.
@April,
Do you have 700 books opened? If yes, that will crash, sure, you can’t.
Is this on Playbook or BB10?
You can install it agtain fo free, sure. Are you using the same BB ID? On Blackberry World, My World, apps and games… is it displayed under “available”? Try refreshing both available and installed apps. Can you install it now?
@Harry,
Hope you read this as you don’t read the 5 emails I’ve sent to you so far.
——— Mensage Original ——–
De: “Jesús Iglesias”
Para: “harry Broussard”
Asunto: Re: FW: There is a new comment to Support
Fecha: 24/03/14 16:22
Hi Harry,
Haven’t you received my previous two emails one week ago?
On swipe down menu, try to change styles from “book” to generic.
I think the problem is the font color is predefined on “white” and it’s mixed with the background.
Please, try it and let me know.
Regards,
Jesus
Regards,
Jesus
——— Mensage Original ——–
De: “harry Broussard”
Para: “‘PlayEpub'”
Asunto: FW: There is a new comment to Support
Fecha: 24/03/14 14:31
??
—–Original Message—–
From: harry Broussard [mailto:[email protected]]
Sent: Monday, March 17, 2014 8:42 AM
To: ‘PlayEpub’
Subject: RE: There is a new comment to Support
This is what it should look like.
I am having issues since the last update, I am unable to open books, the menu just freezes every time I try
@Stu,
Which menu are you talking about?
Have you tried reinstalling? It sounds to some kind of degradation on your install.
Do you require to pay for the update or is it free to download if you have purchased a copy?
@Eddie Holmes,
All updates are free.
Anyone with a Z30 and USB OTG to make some tests using a usb memory?
@Ecker,
Please, attach the last version, the one from TXT to look for differences…
I’ve bought the reader for my BB Playbook (latest OS). Loading an epub book (~400kb, 229 pages) takes around 2 min. Sometime I only get a white screen on loading book. After touch screen fall back to OS
Converted from a .pdf with Calibre (Windows-Version) to .epub
I think I found the solution:
Converting from .pdf => epub = slow loading
Converting from .pdf => .txt => .epub = fast loading and your app works well.
Thank you for your support.
@Ecker ,
Please, let me do some tests. Tell you something ASAP.
Hello,
I’ve bought the reader for my BB Playbook (latest OS). Loading an epub book (~400kb, 229 pages) takes around 2 min. Sometime I only get a white screen on loading book. After touch screen fall back to OS
[file]http://playepub.com/files/2014/03/Per-Anhalter-durch-die-Galaxis-Douglas-Adams.epub[/file]
Converted from a .pdf with Calibre (Windows-Version) to .epub
Hello,
I’ve bought the reader for my BB Playbook (latest OS). Loading an epub book (~400kb, 229 pages) takes around 2 min. Sometime I only get a white screen on loading book. After touch screen fall back to OS.
@Ecker,
That’s bery strange.
Please, attach that book and let me test.
I, too, am asked to pay for Playbook upgrades, but after I enter my bbid password, a message pops up saying I’ve already paid, and then I get the upgrade and it doesn’t charge me for it. So it seems to be a bbworld bug, but not one that results in additional payment.
Hi. I’m having this exact same problem as listed below. Can you please resolve. I already paid. Shouldn’t need topayfor upgrade. Thanks
Hi
I just purchased PlayEpub using my Z10. I then went to my Playbook, refreshed MyWorld and installed it there as well. However, on the Playbook version 1.0 installed and I am being asked to pay again to upgrade to version 1.9.16! What’s. Up with that? The Problem,ay book is where I really want to use this app.
Blair
@J,
There is no issue I can fix, It’s a BB World issue, updates are always free.
HAve you tried what I told Blair to do?
I downloaded this for my Z30 and I can’t figure out how to add bookmarks. There’s no add bookmarks button anywhere.
@Mandy, long tap on any text, make text selection and on context menu you get it
I just sent you an email as well as your select will not let me upload jpeg, png or any file ext. Please confirm you received the pics via email.
NWT 1 is a picture of the download if you want to. NWT 2 is a picture show the selection page for the chapters of the bible. Abbreviated names of each Bible book should show in each box so you can select where you want to go. Hope you can help.
Thanks
I have downloaded the 2013 revision of the Jehovah witness New World translation bible as an epub. The download does not display all of the books as they only show as empty squares. You can go to JW.org and download the 2013 epub edition of the NWT bible as see what I mean.
Also is the a better faster way of highlighting text? Other tablets just run across the text they want to highlight and it automatically and very fast as there is not multiple steps as with your app. I really like your reader and use it faithfully. Hope you can help me.
Thanks
@hjb11355,
Let me take a look.
@hjb11355,
Please, give me an example of a chapter not displayed…
Downloaded book Fargo Adventure 5 – The Mayan Secrets by Clive Cussler and Thomas Perry. File would not open. Error message suggest book might be DRM protected.
@Bruce,
Please, attach that file and let me test.
Hi
I just purchased PlayEpub using my Z10. I then went to my Playbook, refreshed MyWorld and installed it there as well. However, on the Playbook version 1.0 installed and I am being asked to pay again to upgrade to version 1.9.16! What’s. Up with that? The Problem,ay book is where I really want to use this app.
Blair
@Blair,
That’s very strange.
Is your playbook updated to last OS release?
Have you tried refreshing installed and available apps and even Playbook?
If nothing works you should better ask BB. All updates have always been for free.
I am wondering if your pdf reader for playbook supports opening multiple
pdf documents at the same time?
@Wu,
No sorry, just one at a time.
Ha, well, right you are! I expected them to appear in the books folder since playepub shows that folder by default.
Thanks for the quick reply!
Alain.
When I try downloading a book from a network library such as gutenberg, I see the progress meter in the bottom left corner, but it never gets past 0%. I’ve tried different books, and each of the available libraries, but it never works. I’ve turned on all the permissions, tried restarting the app and the playbook, still won’t work.
Any thoughts?
Thanks,
Alain.
@Alain,
Does not mattehr what the % shows, it is being downloaded.
Look into your downloads folder and you will see all of those books. Just wait some time to let it finish downloading.
I purchased Playepub this morning. I find that some of the menu icons in the one I downloaded different than those in your online HELP content I assume this is due to software updating.
I have Calibre and as such a Calibre Library. What is Calibre Public Library and how exactly do I set one up?
TIA
Robert
@Robert Mifsud,
Which version are you running? Screenshots on help might be old.
Sorry, I don’t know what you mean with “Calibre Public Library and how exactly set one up”.
Have several books in Kobo that I would like to read in Playepub but am unable to navigate to them or find them with Playepub File Manager. Searched FAQ but did not find information related to Kobo books to Playpub reader> is it possible to get my Kobo books over to Playepub?
@R. Eisenhardt,
I’m not really sure on how to do that, but ?m sure you can’t from Playbook.
I know you can download your book files from Kobo website. Then, if the book is drm-protected you will have to remove it with, i.e. http://epubee.com/
#45165
Playepub was not shown as Available but was under Uninstaled. Reinstalled, restarted Playbook, now running. Thanks for the feedback.
Have been unable to install upgrade from 1.9.7 to 1.9.17. Keeps giving me “Error occurred please try again”. This continues in infinity loop, cannot get around this. Program locked up on me this morning while trying to open. Unable to get to menu, continues to try to load a pdf catalog (don’t know why). Deleted app from playbook desktop. Cannot reload due to error listed above. Please help!
@R. Eisenhardt,
Is Playepub displayed on BB World under “My World”=> available apps?
Hi, just purchased program and it wants a POP3 host and port to setup email settings. I use yahoo on the internet, what do i enter?
@Dan Fraser,
Yahoo settings should be something like this:
Server: pop.mail.yahoo.com
Port: 995
Requires SSL: Yes
Login info
Email address: Your full email address ([email protected].)
Password: Your account’s password.
Is there any plan to incorporate other cloud systems, such as Box?
@Sean
No sorry, there is not.
On BB10 it is integrated into operating system, for Playbook there are other good apps for that purpose.
Thank you. Wished there was a way though. Regards.
I want buy this apps but the only options are paypal and credit cards which are unavailable in my country presently. Is it possible to pay with Mastercard debit card? I live in Nigeria.
@Folorunso,
I’m deeply sorry but I can not help you with this, purchase process is in Blackberry’s side, I’m not who charges to you.
Hi,
I purchased play pub yesterday.
I have epub books in my computer hard drive. How can I sync them to your app?
Thank you,
sol
@Sol Algranti,
You have to copy them to your BB device. You can open from within Playepub then.
My file have DRM protect how i can read it
@Phuc,
You have to remove DRM. You can start here:
http://epubee.com/
@Editor,
Thanks for your prompt reply. Yes i opened it using the integrated file browser. However, this also occurs on my Blackberry Playbook, can’t seem to find the .epub files but i still can access the books in the library.
Hi there,
Playepub is amazing, how do i find the epub files of the books in my library? Cannot seem to find the epub files.
@Gary,
Have you opened them from integrated file browser?
Love the app!
Been using it since the playbook came out
Any chance of this app being made available for Android
?
@John Walker,
Well, I’m thinking on something like that, but there are too much competitors already, I’m not sure of wasting my time 🙁
Any chance of reading drm protected .prc files on epub?
I have a lot of mobipocket books and i’d like to read ’em on my pb.
@Mamukuyomi Olakunle,
No, it is not possible, but you can remove DRM from your books. Try this:
http://epubee.com/
Dear Developer of PlayEpub Book Reader,
Thank you for a nice app.
I only have a few issues with it:
1. The navigation is very jerky troughout the whole app.
2. The books are very slow to open, even though they don’t have any pics.
3. Swiping to go to previous / next chapter doesn’t work at all.
4. Long tap on link to go and Long tap on text to select are very unresponsive.
I have PlayEpub Book Reader on z10 running on leak 10.2.1.1925, and I/ve got the same problems with every book I read. I tested the same books (epub, mobi) on FBReader, Cool Reader and Moon+ Reader, and, though these apps have their own drawbacks, I didn’t have the abovementioned issues with them.
I don’t like the idea of using ports, so I’d like to continue to use your PlayEpub Book Reader. Do you have any ideas how to fix these issues?
Regards,
Andrey
@Andrey,
Thanks for your feedback. I’ll try to answer your questions.
1) I work daily trying to improve performance, but that’s the best I can by now. Be sure I will be improving it more and more.
2) Probably these are books with very big files, with hundreds and hundreds of pages. I’ve been also working on this and will do during the next months.
3) Do your books have chapters? Can yo see and browse from TOC?
4) There is no long tap on links, it’s just tap. Text selection depends on “finger accuracy”. The smaller font you have, the harder to select text (or tap on links).
Sorry about the misunderstanding.
After over 30 minutes of reading on your site and trying everything i could think of. I accidentally finally found the file browser and now can access the book.
Hi,
today I saw there was an update. When I cliked to get it, I had a error message. So I uninstalled the reader and I can’t re-install it. So ok, I don’t care to buy it twice. I go to buy it again and I get error 35005 and I can’t even buy it again. Please help me, this used to be the best reader for my playbook. thanks!
@Jonathan F.,
Install and update is all on Blackberry’s side so I can not do much about it.
This kind of problems can usually be fixed resenting Playbook and updating apps on BB World. G to “My world” and click on “update” on both installed and available apps. Is Playepub under any of them?
@Brian,
You are not understanding me…
From Playepub, on File Browser, go to books folder and tap on your file to open that book and display it on shelves.
No why? The file was sent to me froma friend suggesting I read it. never accessed it via web at all.
Hello,
I have several epub books in my Playbook “books” folder. It’s been quite some time since I added one but today I did and it does not show up in my library. All the permissions are in place. Any help would be appreciated.
[file]http://playepub.com/files/2014/01/The-Ocean-at-the-End-of-the-Lan-Neil-Gaiman.epub[/file]
@BriaN,
Have you opened it from integrated file browser?
@Tok Olateju,
I have not found any issue related to jw.org, see this screenshot.
[img]http://playepub.com/files/2014/01/jw.png[/img]
Anyway, you can download these books from your device browser, don’t have to use the libraries one, much more limited than native.
Hi
I have previously been able to download epub and pdf publications from jw.org but can’t do this now. Can you check by trying to download publications in these formats and work out what the problem is so that I can use this reader effectively as I purchased this appears and have not been able to use it properly.
Please contact me with the outcome.
Thanks
Tok Olateju
Hi! I just wanted to thank you for continuing to support and update the program even though Blackberry has chosen not to support the Playbook.
@Allan McPherson,
Thankyou very much!
@Arius,
No, there is no option like that. The closest would be “collections”, but you can’t order them…
@Randy,
Great!, I’ll take a look into swipe, something is not working fine.
@ Editor
Yes, tap left/right works for previous/next. Thanks, I didn’t know about that. 🙂
Appreciate your quick response!
Not sure if this is a feature already and if it is, please let me know how to do it lol. i was just thinking after i put in a series of books (and they were all scrambled in alphabetical order), giving us the option to organize them in the order we want would be a great convenience. This way i know which book comes next in a series i just started without having to google it.