Do you have any issue?
Would you like a new feature?
Leave as comment, please.
If you have problems with any epub file, please, try to attatch it.
You can also contact with me on Twitter.
Please, checkout our FAQ before posting your issue, your solucion might be there.
Thumbs up on the latest update. I wasn’t sure about the black bookcases at first, but the bookcovers show up beautifully on them. I never thought I would find a reading program that I liked as much as Mobipocket, but you did it in spades. The only thing I would improve is the ability to “point” the program to a specific folder and let PlayEpub automatically upload new ebooks from that folder.
@Kendra,
Sounds like a good feature… I’ll add to my todo to let it a try 🙂
Thanks for yout feedback!
My playepub is unable to open ebooks I purchased from sony. Many of the ebooks I have purchased have resided in sony ereader software. The playepub says it is drm protected and unable to open.
@Lionel,
You will have to remove drm first.
Look here http://playepub.com/quick-help/ for tools to do that.
Hello,
Latest update put a mess on my playbook. I’m unable to change layout like before. Plenty of epubs are no longer shown (still on my playbooks of course).
Is it possible to install a previous release?
Hi Michel,
There is no way to go a version back, but I think something might happen with your installation as you are the only one having this kind of issues…
What do you mean with being unable to change layout?
Where can’t you see some books? Can you attach one screenshot of what you see?
Hi,
I like your app and I have a suggestion. There is a certain difficulty to select text, because the 2 arrows that show up must be put in the exact position of the selected text limits. In the browser or in other apps, the 2 arrows can be put slightly differently, on the margin for example, and it anticipates the text limit, so you could do the same.
Thanks
@Leo,
I understand…
I’ll try to improve text selection experiencie…
Hi,
I like your app, but I have a suggestion. When we select text, a menu shows up, and there are several buttons (add to bookmarks, translate, notes etc.). Well these buttons are very small, so it is quite common to hit the wrong button. It would be great if you made them larger.
Thanks
@Leo,
Thanks for your feedback!
I’ll take it into account for future releases!
@Joe,
Great!
It would be nice if you can write 5 lines describing how to open kobo books, I’d add it to FAQ’s, it can be very useful for others.
#17185
Thanks for the quick response. I was finally able to get the file browser to show’ it was a little tricky with the swipe.
I also found that downloading the Adobe version from Kobe allowed me to trasnform it in Caliber and it works perfrctly.
Thanks for a great program and all the hard work.
not all of my books are showing up on the bookshelf and I have found no where were we can use a file manager to load these books. There isn’t even a way to add books.
A little help please. Additionally, are we ever going to be able to read our Kobo books in the app. I love the app and can not stand Kobo.
Thanks.
@Joe,
Maybe your file browser is hidden and you don’t know how to show it again..
See first section here:
http://playepub.com/quick-help/local-library/
Is it?
Kobo books can’t be read “as is” on any other app, you have to get those files and remove DRM protection first. You can start googling a little to learn how to do it.
Hey, buddy. I love the new theme. I always liked black oak more than pine. I’d like to see it carried over to the Table of Contents – white-on-black instead of black-on-white. But you know my preference.
K.
@Peter,
I’ll take a look to find a solution, I’m not sure it’s gonna be possible.
@Geoff,
Thanks for the feedback! Nice to hear that from you 🙂
Would there be a way to have different colors for the bookshelf as options, the way one can choose background color while reading?
My gripe is just with the dark color, I don’t mind the rest of the interface. I just like the old library feel when I’m reading (the main reason I pick your app is because of the great sepia background that gives the impression I’m reading an old book, don’t use much the rest of the fancy features, sorry to disappoint you I know you put a lot of work into those!).
Thanks, Peter
I love the new interface, hated the old one with the !@#$$%^ bookshelves. Well done!
Geoff
@Eric,
The problem is your book is not well designed, it does not meet epub standard.
From http://en.wikipedia.org/wiki/EPUB
—
Open Container Format 2.0.1
An EPUB file is a group of files that conform to the OPS/OPF standards and are wrapped in a ZIP file.[3] The OCF specifies how to organize these files in the ZIP, and defines two additional files that must be included.
The mimetype file must be a text document in ASCII that contains the string application/epub+zip. It must also be uncompressed, unencrypted, and the first file in the ZIP archive. This file provides a more reliable way for applications to identify the mimetype of the file than just the .epub extension.[21]
Also, there must be a folder named META-INF, which contains the required file container.xml. This XML file points to the file defining the contents of the book. This is the OPF file, though additional alternative rootfile elements are allowed.[21]
—
Your book does not have a “META-INF” folder causing Playepub to fail reading.
Try this modified one, with that folder added…
I tried reading a DRM protected file in error and since then get an error everytime I try to open this app. Says” error opening book. Your book might be DRM-Protected. Please report this issue at http://playepub.com/support/
When I close the msg, I then cant move from opened books (doesnt show any although there should be two) and doesnt show any folders or book list at all. My permissions are all set to allow so I know that isnt the issue. I read all through your help files and couldnt find this issue or a solution that works to try to fix it.
@Janet,
Could you please send a screenshot of what you see when you open Playepub?
I can’t fully understand what your issue is and a screenshot will help!
Sorry don’t like the new interface. Please bring back the light wooden bookshelf.
Thanks, Peter
@Peter,
I’m deeply sorry you don’t like it…
I asked people from facebook and twitter and most of them agreed this new one was better.
From my point it’s clearer, much more modern, consistent, and it’s in the line of Blackberry 10 apps.
But, of course, if most of users don’t like might there be a possibility to rollback 🙂
Hello,
I use PlayEpub to read both epub and mobi books without problem. The only issue is that on occasion the book cover goes missing during the transfer from my Calibre Library.
Why is this and what can I do to prevent it happening?
How do I add the book cover to PlayEpub?
Best Regards,
Chris
@Chris,
Does this happen always with the same book? I mean, if remove the book from the shelves and open it again, is cover missed too?
Could you please send me one of those files?
why i canot download playepub app on my Z10.
[img]http://playepub.com/files/2013/04/IMG_00000133.png[/img]
@Vego,
What does the message say?
I purchased your ebook reader with the hopes of reading the attached ebook. I am able to read on fbreader on Android. Please advise on what needs to be done. – eric
[file]http://playepub.com/files/2013/04/annnabelle.epub[/file]
@Eric,
Let me do some tests and tell you something ASAP.
The book hasn’t changed at all. I will reinstall the app and see what happens.
Hello,
‘Hope this finds you well.
Occasionally I lose the cover art from a book when I transfer it from Calibre. the artwork does not transfer with the book. Why is this and how can I download a replacement cover?
@Chris,
Please, send me one of those books and let me test.
I have been using this application for a long time on my playbook without any issues, until the last update. The book that I was reading would load within 3-5 seconds. Now the same book takes almost 2 minutes to load. If I forget to have orientation lock on it takes the same amount of time to reload the book. Please advise or fix as this reader is awesome.
@Juniorabca,
Could you please send me your book to test? It seems to be a problem with your book.
It could even be some kind of degradation with your app installation during the last upgrade. I would try reinstalling.
This would be the third ereader that I will purchase, my question…I have all my books on Dropbox, will I be able to access them here or will I have to download the book to my playbook? The reviews look great and after browsing your site I feel confident that I will love this reader but the feature will make I my decision. Please help, I really want to find a permanent reader 🙂 thanks!!
@dar,
You will have to download them, there is no kind of Dropbox support from within playepub.
I tried purchasing the playepub app but error 11400 appears. Is my credit card being charged for this app that I cannot purchase?
@Carly,
I can’t really help you on purchase and download process but after some reading I think you have been charged so please, don’t try again or will be charged again.
You can try this process:
1) go to https://appworld.blackberry.com/
2) sign in with your blackberry id
3) go to “My World”
4) See if Playepub is listed in “My world”
5) install the plugin you are asked for
6) connect your device to your computer
7) install app
I wish to discontinue my free trial of wall street. I unable to get this application to work
@Jean Tschampa,
What kind of issue are you having?
Just a suggestion for a future update. It would be great if there was a way to set up PlayEpub to automatically add newly uploaded books to the bookshelf. It would also really like the ability to add all of my downloaded books to the bookshelf at the same time. Lastly, because I’m getting older and my eyes are starting to go, it would be great if I could change the size of the bookshelf. Right now, the covers are too small, I have a hard time seeing them. I would love to be able to make them bigger.
Thank you
Kendrs
@Kendra,
You can use bulk import feature, I think it is what you are looking for. Just copy all the books you want to import into the same folder and, from Playepub, Long tap on that folder on file browser and choose “Import all”. That will do the trick!
I’m studing the thumbnail size as you suggested but it’s too much hard a “choose” option as everything is design to fit that thumb size. I’ll see what to do…
You can also choose the list view instead the shelves one, that will be easier as is text-based.
I use yahoo or gmail
Maria,
Gmail works fine. USe port 995 and SSL. Don’t forget to enable pop3 access from your gmail settings.
I can’t configure POP3 email account for download books from my email. When I do the test I get the message error connecting. How can I download my books to PlayEpub from my email?
Thanks
@Maria Markman,
Which kind of mail provider are you using? I’ve tested it with many of them.
Thanks. I reinstalled and now it is working like it should be
I read 2 books in fb2 format. Everything worked great. Except I cannot open any new book to read. I can see them on file menu and on the shelf, which technically means they are open but i cant go in the book to read. Long tap,short tap nothing works. I have no idea what to do. And no idea what i did to open 2nd book i read. I had same problem and then after long try it went to text itself. But now i don’t remember what i did. And there is no help in the help file
@MJ,
Single tap should open the book, if it does not work something must be wrong with your installation. I recommend you to restart your playbook and if problem persist, reinstall Playepub.
Hi
I have minimal computer skills so please be gental….the kobo reader that is installed in playbook will only read books if you are connected to wifi or cellular, which makes the reader useless for travelling/airplanes etc
Question….does this app allow you to read ebooks whether you are connected or not??
Thanks
Bear
@Bear,
Playepub works offline. You have to get books and copy them to your Playbook.
Underlining: Have you considered have two or three “pens” that have a predefined colors for underling the text that has been selected. This would save having to select a color from the pallet each time you wish to underline. Most times two or three colors would high lite the key points in a paragraph. Just choosing predefined “pen” would make this much easier. If more colors are needed, the existing process could be used beyond the first two or three pre-selected colors.
Thanks
kd
@Karl Drysdale,
I have no plans on changing that feature, but I add it to my future TODO!
Jesus,
How do I add multiple books in one shot, instead of adding them individually?
Please let me know.
Thanks,
Fred
@Fred,
Copy all of them into the same folder an then, from Playepub, long tap on that folder and “Import all”.
Hey everybody!
I’m working on some tests for a new design (just minor changes).
What about something like this?
https://fbcdn-sphotos-a-a.akamaihd.net/hphotos-ak-prn1/901410_494146070634429_1043457684_o.png
I have downloaded play epub from BlackBerry World and am trying to download epub docs from jw.org but they don’t download via playepub. A notification comes up telling me it is ready to download but it stays at ‘0’ percent and does nothing more.
Can you help with some simple tips?
Thanks
@Tok,
No matter what the % says, book are being downloaded, it’s a bug on Playbook. Just wait some minutes to allow full download and look into you downloads folder, your books will be there.
Since latest updates from the bookmark function blacks out the text that was bookmarked.
@Kay,
I know! It’s fixed and upload, waiting for approval since last monday!
For issue #14429 I tried it again today and the menu came up okay so was able to delete the duplicate files. I am not sure what changed because I have not done anything to change it. But it worked today so all is good. Thanks a lot. Great reading program. Love it.
@Norm Bird,
As Kelley said, your problem is happening only when starting app on portrait mode. If you start on landscape or change to landscape and then again to portrait, it works fine.
Do this as a workaround until the next release is approved, I uploaded it on saturday.
Hello,
I like your product very much. Few things though could help.
1. To expand a picture when you double click it.
2. On a reading column, if you double click it, it would expand to width of the full screen automatically.
3. Once you have chosen a highlighter color it does not have to be rechosen each time.
I do like the product though.
Mike
@Mike,
Thanks for your feedback.
I’ll take your suggestions into account for future updates.
Program has broken link problem. When clicking on a link, an error message comes up stating link could not be found in book. For instance in my epub Bible edition, the link will not go to chapter, giving previously mentioned error message. Also, the footnotes will not work either. I click the asterisk and it takes me nowhere.
@Glenda,
That usually means the links takes to nowhere, but I can make some deep tests if you attatch your book.
Anytime, Jesus. Now go and give your wife and new son some attention!
K.
@Norm bird
There is an issue with the file browser. Jesus is aware of it, and, I imagine, he will have it fixed in the next release.
For now, there is a workaround. Start PlayEpub in Landscape mode (with the Power and Volume buttons on top). The file browser should work fine, then.
K.
@Kelley,
Thank you for your help tracking this issue dude 🙂
Finally we catch it! I have solved it and have uploaded a new release. Hope to be approved soon.
To take a scnapshot of the screen, press both the Volume Up and Volume Down buttons on top of the tablet at the same time. You will hear a sound like a camera shutter. The image will go to your Camera folder.
K.
I am sorry but I do not know how to do a screen shot. I also can not find the folder books/mailed any where. I can tell you that the menu that comes up has the following options delete, copy, paste, cut, rename, (all greyed out)add folder, and import all. The only headings that I can use are the last two. I hope this he’s.
@Norm Bird,
Could you please upload a screenshot of what you see after opening the menu?
When I try to delete by long taping when the menu comes up delete is greyed out so I can not use it. How do I get it to be useable.
Yes previous button works. But a option to deactivate will be fine. I really hate this function, because i have to concentrate on every page flip.
Keep VRAM black and don’t use Layers or something like that to prevent the flicker effect 😉
Nice job programming this app. Works fine, lot of functions, good speed … but needs some usability improvements.
@tqlla,
I add your suggestion to my TODO 🙂
Might be a good improvement.
I am trying to delete epub files that were emailed to me and are duplicates. How do I do this. I can not do it because the delete and cut options are greyed out. Thank you.
@Norm bird,
You can do it in two ways, one by one, long taping on a file to show the context menu and delete it or enabling multiple select, choosing all the files you want to delete and long taping again to see the delete option.
How are you trying to delete that don’t allow you to?
You can also delete the files from any other app as mailed books are saved into your playbook “books/mailed” folder.
Is there a way to deactivate the swipe gestures for chapter jumping? On every ebook i read on PE, i do several times accidentally use the swipe gestures. That sucks really, because i have always to search back to my current page.
Please, insert a option for this function to deactivate it.
BTW, if i jump fast through the pages (20, 30 or more pagejump clicks), the bg in night mode show sometimes a white bg. It’s like a lightshow in bed … 😉
@tqlla,
There is no way to deactivate swipe gestures, but you can use the “back” button on the upper left corner on the title bar to go back to the previous page you were reading in case it is changed.
I know about the “white flash” and am working on it 🙂
I can’t open some of my e-books (epub. I followed instructions on security authorization regarding shared files, which are allowed for that application but I still cannot open these files. What can I do? Thank you for your help
@Iara,
What happens when you tap any of them to open?
Thank you for your quick response. It is appreciated.
Guy
I just saw the response to my problem above 🙂